I have finally managed to fill my 40GB iRiver. I got an “out of disk space” error when copying over some music this morning. They estimated that it would store 10,000 songs but I only got to 9638. That’s probably got something to do with the number of 20 minute long Yes epics on there… Continue reading Out of Space
Author: Dave Cross
Spolsky on Customer Service
Anyone who has anything to do with customer service in their organisation should read and learn from Joel Spolsky’s article on the subject. It’s not just software companies he’s talking about. Anyone who deals with customers could benefit from taking his advice. I particularly liked point 2, “Suggest blowing out the dust”. Microsoft’s Raymond Chen… Continue reading Spolsky on Customer Service
Readin’ and Writin’
The BBC has a report about a survey from LearnDirect which estimates that over 14.6 million people have lost their employers money due to a lack of basic literacy and numeracy skills. Almost two in five of the people surveyed said that they relied on someone else at work to check their calculations. There was… Continue reading Readin’ and Writin’
Disguised in a Burka
Ooh, this is going to rattle a few cages. CCTV images of one of the 21 July bomb suspects apparently fleeing London in a Muslim veil have been shown in court. The jury at Woolwich Crown Court saw footage prosecutors say is Yassin Omar, 26, wearing a black full-length dress and burka with a handbag… Continue reading Disguised in a Burka
“Free” Banking
Today the Daily Mail is very angry about the possible end of free banking. Banks and building societies are moving to kill off free banking as they prepare to unveil record profits of more than £40 billion. Industry leaders claim compulsory monthly fees on current accounts, which are common in North America and Europe, are… Continue reading “Free” Banking
So Close, And Yet…
Sometimes people make a real effort to follow the basic rules of bulk email only to fall at the last hurdle. I’ve just got a bulk email from Prospect (no, I’d never heard of them either, I wonder when I signed up for their mailings). As is usual with these things, they really want you… Continue reading So Close, And Yet…
Cargo Cults
If you’re religious, then you really need to read this BBC article about a cargo cult in the South Pacific. Villagers at Sulphur Bay worship a mystical figure who they believe will one day bring them wealth and happiness. “John is our god,” declares village chief Isaac Wan, who beats his fists into the ground… Continue reading Cargo Cults
Virgin Radio Links
James Cridland from Virgin Radio has written to me pointing out that they have a number of radio streams that I might like to add to my BBC Radio Streams page. Of course, not being BBC streams, they don’t really fit on that page and I’m not really interested in building a complete directory of… Continue reading Virgin Radio Links
KartOO
Ooh, this looks fun. It’s a search engine which tries to work out the connections between the results it gets and draws a map that illustrates them. Nice use of Flash and the results seem (mostly) relevant for the few searches I’ve tried. Stupid name though. I’m probably way behind here. You all saw this… Continue reading KartOO
Be Careful What You Blog
I’ve been saying for months that the MySpace generation are going to have a big shock when they start to make their way in the world and employers have access to all the intimate that they have shared with their thousand or so friends. Two members of Democrat John Edwards’ staff have given us a… Continue reading Be Careful What You Blog