Earlier in the week I talked about my concerns with First Direct’s new password policy. I got an email from them about this, but it really wasn’t very reassuring. But I kept digging. And on Thursday I got a bit more information from “^GD” on the @firstdirecthelp twitter account. It still doesn’t answer all of […]
I’ve been a happy customer of First Direct since a month or so after they opened, almost twenty-five years ago. One of the things I really liked about them was that they hadn’t followed other banks down the route of insisting that you carried a new code-generating dongle around so that you can log into […]
Reasons Not To Work In Banking Another change in the office whilst I was away last week. This appearing on the inside of the toilet cubicle doors. Obviously I don’t want to go into detail, but let’s just say that it was definitely required.