First Direct Update

Earlier in the week I talked about my concerns with First Direct’s new password policy. I got an email from them about this, but it really wasn’t very reassuring. But I kept digging. And on Thursday I got a bit more information from “^GD” on the @firstdirecthelp twitter account. It still doesn’t answer all of… Continue reading First Direct Update

First Direct Passwords

I’ve been a happy customer of First Direct since a month or so after they opened, almost twenty-five years ago. One of the things I really liked about them was that they hadn’t followed other banks down the route of insisting that you carried a new code-generating dongle around so that you can log into… Continue reading First Direct Passwords

Reasons Not To Work In Banking

Reasons Not To Work In Banking Another change in the office whilst I was away last week. This appearing on the inside of the toilet cubicle doors. Obviously I don’t want to go into detail, but let’s just say that it was definitely required.