Earlier in the week I talked about my concerns with First Direct’s new password policy. I got an email from them about this, but it really wasn’t very reassuring. But I kept digging. And on Thursday I got a bit more information from “^GD” on the @firstdirecthelp twitter account. It still doesn’t answer all of… Continue reading First Direct Update
Tag: first direct
First Direct Passwords
I’ve been a happy customer of First Direct since a month or so after they opened, almost twenty-five years ago. One of the things I really liked about them was that they hadn’t followed other banks down the route of insisting that you carried a new code-generating dongle around so that you can log into… Continue reading First Direct Passwords
First Direct Web Site
Here’s a good example of how not to design a user interface. Yesterday I realised that I needed to pay my tax bill. My accountants had filed the return, it was just up to me to actually stump up the money. The deadline for payment is January 31st so it was a bit late to… Continue reading First Direct Web Site