I have finally managed to fill my 40GB iRiver. I got an “out of disk space” error when copying over some music this morning. They estimated that it would store 10,000 songs but I only got to 9638. That’s probably got something to do with the number of 20 minute long Yes epics on there… Continue reading Out of Space
Day: 21 February 2007
Spolsky on Customer Service
Anyone who has anything to do with customer service in their organisation should read and learn from Joel Spolsky’s article on the subject. It’s not just software companies he’s talking about. Anyone who deals with customers could benefit from taking his advice. I particularly liked point 2, “Suggest blowing out the dust”. Microsoft’s Raymond Chen… Continue reading Spolsky on Customer Service