Another example of web site stupidity. When she finishes at university this summer my step-daughter is planning to go travelling. To make this a bit easier for her we decided that we’d give her one of our credit cards. That’s a pretty standard thing that parents do, isn’t it? I decided to make her an… Continue reading Egg Web Site Stupidity
Tag: customer service
Proof of Residence
Like, I suppose, most people in London we live in a controlled parking area. To park on my road you must either have a resident’s parking permit or buy a ticket from the machine (£1.80 an hour, maximum stay four hours). We don’t have a car, so most of the time this doesn’t bother us… Continue reading Proof of Residence
Good Customer Service
One thing I’ve often written about is the decline of customer service. I don’t often get the chance to praise good customer service so I’m going to grab the opportunity that I got yesterday. Yesterday morning I got up to find two mail messages from Ebay in my inbox confirming that my items had been… Continue reading Good Customer Service