Hating Computers

Right now I’m hating all computers with a fierce intensity. You all know about the server disk crash. I’m still dealing with the fallout from that. In addition to that, on New Year’s Day I upgraded my main desktop machine to Fedora 8 – with the result that the wireless network (which is how that… Continue reading Hating Computers

Good Customer Service

One thing I’ve often written about is the decline of customer service. I don’t often get the chance to praise good customer service so I’m going to grab the opportunity that I got yesterday. Yesterday morning I got up to find two mail messages from Ebay in my inbox confirming that my items had been… Continue reading Good Customer Service